Help and Support Page
Here you can find everything you wonder about YouTrack360 usage, package options, licence information and technical support. Check out frequently asked questions, find the solution quickly.
General Questions
YouTrack360 is a SaaS platform that offers AI-powered analytics, content recommendation, SEO optimisation and performance scoring for YouTube channels. It provides time savings and growth for both creators and agencies.
Scoring is the presentation of an overall success score by analysing your channel with metrics such as content quality, viewership data, SEO compatibility. It allows you to see your shortcomings and discover opportunities.
Description. The YouTuber package is specially designed to support the channel development of individual creators.
YouTrack360 suggests you new/trending video ideas using YouTube trend data and analyses specific to your channel. Thus, your content production process is data-driven.
Licence Usage
In the Premium package, it is possible to use a licence for more than one channel or project. Other packages have limitations per channel.
The licence is non-transferable, but multi-user access is available for team members in Pro and Premium packages.
When the package expires, access is stopped, but your analysis history is preserved for 30 days. If you wish, you can restart your subscription and continue where you left off.
Yes, you can automatically receive your invoice from the system after payment with your corporate information. You can contact our support team for detailed information.
Support and Updates
Support is provided via e-mail for all packages. Priority support and private consultancy is available for premium users.
No, no, no. All users benefit from updates to the system free of charge. These updates usually include performance improvements and new module additions.
New features are announced both on the panel and via e-mail newsletters. In addition, detailed explanations are shared through the "YouTrack Academy" section.
Yes. You can easily update your e-mail, password and user information in the account settings section.