{"id":21027,"date":"2023-09-28T12:07:46","date_gmt":"2023-09-28T12:07:46","guid":{"rendered":"https:\/\/sierra.keydesign.xyz\/marketing-automation\/?page_id=21027"},"modified":"2025-09-05T23:38:37","modified_gmt":"2025-09-05T20:38:37","slug":"help","status":"publish","type":"page","link":"https:\/\/youtrack360.com\/en\/help\/","title":{"rendered":"Help"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"21027\" class=\"elementor elementor-21027\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50c5dd3 e-flex e-con-boxed e-con e-parent\" data-id=\"50c5dd3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-264a96f e-con-full e-flex e-con e-child\" data-id=\"264a96f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-349b20c elementor-widget elementor-widget-elementskit-breadcrumb\" data-id=\"349b20c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><ol class=\"ekit-breadcrumb\"><li class=\"ekit_breadcrumbs_start\"><a href=\"https:\/\/youtrack360.com\/en\">Home<\/a><\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0e04b animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"2f0e04b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h1 class=\"ekit-heading--title elementskit-section-title\">Help and Support Page <\/h1>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Here you can find everything you wonder about YouTrack360 usage, package options, licence information and technical support. Check out frequently asked questions, find the solution quickly.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5118163 e-flex e-con-boxed e-con e-parent\" data-id=\"5118163\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1168e64 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"1168e64\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e529414 e-con-full ekit-sticky--top e-flex e-con e-child\" data-id=\"e529414\" data-element_type=\"container\" data-settings=\"{&quot;ekit_sticky&quot;:&quot;top&quot;,&quot;ekit_sticky_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:175,&quot;sizes&quot;:[]},&quot;ekit_sticky_until&quot;:&quot;section3&quot;,&quot;ekit_sticky_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_on_desktop&quot;:&quot;desktop&quot;,&quot;ekit_sticky_effect_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;ekit_sticky_effect_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89f08cf sticky-navigation animated-fast elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"89f08cf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list\" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dbd1c0d\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#genel-sorular\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">General Questions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-54477fc\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#lisans-kullanimi\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Licence Usage<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-dcf51fe\" >\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"ekit-wrapper-link\" href=\"#destek-guncelleme\"><\/a>\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Support and Updates<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c325955 e-con-full e-flex e-con e-child\" data-id=\"c325955\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-197b4ea e-con-full sticky-section e-flex e-con e-child\" data-id=\"197b4ea\" data-element_type=\"container\" id=\"genel-sorular\">\n\t\t<div class=\"elementor-element elementor-element-1057779 e-con-full e-flex e-con e-child\" data-id=\"1057779\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0653881 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"0653881\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">General Questions<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e27533 e-con-full e-flex e-con e-child\" data-id=\"8e27533\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc7daa8 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"cc7daa8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e4c6708fcc9\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-cc7daa8\">\n                        <a href=\"#collapse-bc2283069e4c6708fcc9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069e4c6708fcc9\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069e4c6708fcc9\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What exactly does YouTrack360 do?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069e4c6708fcc9\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-cc7daa8\" data-parent=\"#accordion-69e4c6708fcc9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>YouTrack360 is a SaaS platform that offers AI-powered analytics, content recommendation, SEO optimisation and performance scoring for YouTube channels. It provides time savings and growth for both creators and agencies.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-cc7daa8\">\n                        <a href=\"#collapse-8417e7169e4c6708fcc9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169e4c6708fcc9\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169e4c6708fcc9\">\n                            \n                            <span class=\"ekit-accordion-title\">2. What is scoring and what does it do?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169e4c6708fcc9\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-cc7daa8\" data-parent=\"#accordion-69e4c6708fcc9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Scoring is the presentation of an overall success score by analysing your channel with metrics such as content quality, viewership data, SEO compatibility. It allows you to see your shortcomings and discover opportunities.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-cc7daa8\">\n                        <a href=\"#collapse-3dad4e069e4c6708fcc9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069e4c6708fcc9\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069e4c6708fcc9\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Is YouTrack360 suitable for individual creators?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069e4c6708fcc9\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-cc7daa8\" data-parent=\"#accordion-69e4c6708fcc9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Description. The YouTuber package is specially designed to support the channel development of individual creators.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-cc7daa8\">\n                        <a href=\"#collapse-ecc498569e4c6708fcc9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569e4c6708fcc9\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569e4c6708fcc9\">\n                            \n                            <span class=\"ekit-accordion-title\">4. How do AI-powered video recommendations work?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569e4c6708fcc9\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-cc7daa8\" data-parent=\"#accordion-69e4c6708fcc9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>YouTrack360 suggests you new\/trending video ideas using YouTube trend data and analyses specific to your channel. Thus, your content production process is data-driven.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e1fd67 e-con-full sticky-section e-flex e-con e-child\" data-id=\"7e1fd67\" data-element_type=\"container\" id=\"lisans-kullanimi\">\n\t\t<div class=\"elementor-element elementor-element-4ba193f e-con-full e-flex e-con e-child\" data-id=\"4ba193f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0926847 elementor-widget elementor-widget-spacer\" data-id=\"0926847\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-851d798 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"851d798\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">Licence Usage<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fa0b22 e-con-full e-flex e-con e-child\" data-id=\"9fa0b22\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-258fe27 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"258fe27\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e4c670912e0\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-258fe27\">\n                        <a href=\"#collapse-bc2283069e4c670912e0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069e4c670912e0\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069e4c670912e0\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Can I use my licence in different projects?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069e4c670912e0\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-258fe27\" data-parent=\"#accordion-69e4c670912e0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>In the Premium package, it is possible to use a licence for more than one channel or project. Other packages have limitations per channel.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-258fe27\">\n                        <a href=\"#collapse-8417e7169e4c670912e0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169e4c670912e0\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169e4c670912e0\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Can I transfer my licence to another user?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169e4c670912e0\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-258fe27\" data-parent=\"#accordion-69e4c670912e0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The licence is non-transferable, but multi-user access is available for team members in Pro and Premium packages.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-258fe27\">\n                        <a href=\"#collapse-3dad4e069e4c670912e0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069e4c670912e0\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069e4c670912e0\">\n                            \n                            <span class=\"ekit-accordion-title\">3. What happens when the licence expires?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069e4c670912e0\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-258fe27\" data-parent=\"#accordion-69e4c670912e0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>When the package expires, access is stopped, but your analysis history is preserved for 30 days. If you wish, you can restart your subscription and continue where you left off.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-258fe27\">\n                        <a href=\"#collapse-ecc498569e4c670912e0\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569e4c670912e0\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569e4c670912e0\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Can I get an invoice after payment?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569e4c670912e0\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-258fe27\" data-parent=\"#accordion-69e4c670912e0\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, you can automatically receive your invoice from the system after payment with your corporate information. You can contact our support team for detailed information.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6990cda e-con-full sticky-section e-flex e-con e-child\" data-id=\"6990cda\" data-element_type=\"container\" id=\"destek-guncelleme\">\n\t\t<div class=\"elementor-element elementor-element-c8a4470 e-con-full e-flex e-con e-child\" data-id=\"c8a4470\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09865d5 elementor-widget elementor-widget-spacer\" data-id=\"09865d5\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d12d4a2 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d12d4a2\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"ekit-heading--title elementskit-section-title\">Support and Updates<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d6661c e-con-full e-flex e-con e-child\" data-id=\"3d6661c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-260d8b9 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"260d8b9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e4c67092beb\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-260d8b9\">\n                        <a href=\"#collapse-bc2283069e4c67092beb\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc2283069e4c67092beb\" aria-expanded=\"true\" aria-controls=\"Collapse-bc2283069e4c67092beb\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How is technical support provided?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc2283069e4c67092beb\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-260d8b9\" data-parent=\"#accordion-69e4c67092beb\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Support is provided via e-mail for all packages. Priority support and private consultancy is available for premium users.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-260d8b9\">\n                        <a href=\"#collapse-8417e7169e4c67092beb\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e7169e4c67092beb\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e7169e4c67092beb\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Are system updates paid?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e7169e4c67092beb\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-260d8b9\" data-parent=\"#accordion-69e4c67092beb\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>No, no, no. All users benefit from updates to the system free of charge. These updates usually include performance improvements and new module additions.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-260d8b9\">\n                        <a href=\"#collapse-3dad4e069e4c67092beb\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e069e4c67092beb\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e069e4c67092beb\">\n                            \n                            <span class=\"ekit-accordion-title\">3. How do I find out about new features?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e069e4c67092beb\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-260d8b9\" data-parent=\"#accordion-69e4c67092beb\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>New features are announced both on the panel and via e-mail newsletters. In addition, detailed explanations are shared through the \"YouTrack Academy\" section.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-260d8b9\">\n                        <a href=\"#collapse-ecc498569e4c67092beb\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecc498569e4c67092beb\" aria-expanded=\"false\" aria-controls=\"Collapse-ecc498569e4c67092beb\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Can I change my account details?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-chevron-right\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-cross\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecc498569e4c67092beb\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-260d8b9\" data-parent=\"#accordion-69e4c67092beb\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. You can easily update your e-mail, password and user information in the account settings section.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Anasayfa Yard\u0131m ve Destek Sayfas\u0131 YouTrack360 kullan\u0131m\u0131, paket se\u00e7enekleri, lisans bilgileri ve teknik destek hakk\u0131nda merak etti\u011finiz her \u015feyi burada bulabilirsiniz. S\u0131k sorulan sorulara g\u00f6z at\u0131n, \u00e7\u00f6z\u00fcme h\u0131zl\u0131ca ula\u015f\u0131n. Genel Sorular Lisans Kullan\u0131m\u0131 Destek ve G\u00fcncellemeler Genel Sorular 1. YouTrack360 tam olarak ne i\u015fe yarar? YouTrack360, YouTube kanallar\u0131 i\u00e7in yapay zeka destekli analiz, i\u00e7erik \u00f6nerisi, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21027","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yard\u0131m - YouTrack360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/youtrack360.com\/en\/help\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/youtrack360.com\/yardim\/\",\"url\":\"https:\/\/youtrack360.com\/yardim\/\",\"name\":\"Yard\u0131m - YouTrack360\",\"isPartOf\":{\"@id\":\"https:\/\/youtrack360.com\/#website\"},\"datePublished\":\"2023-09-28T12:07:46+00:00\",\"dateModified\":\"2025-09-05T20:38:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/youtrack360.com\/yardim\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/youtrack360.com\/yardim\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/youtrack360.com\/yardim\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Anasayfa\",\"item\":\"https:\/\/youtrack360.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Yard\u0131m\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/youtrack360.com\/#website\",\"url\":\"https:\/\/youtrack360.com\/\",\"name\":\"YouTrack360\",\"description\":\"YouTube Ba\u015far\u0131s\u0131 i\u00e7in Yapay Zeka \u00c7\u00f6z\u00fcm\u00fc!\",\"publisher\":{\"@id\":\"https:\/\/youtrack360.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/youtrack360.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/youtrack360.com\/#organization\",\"name\":\"YouTrack360\",\"url\":\"https:\/\/youtrack360.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/youtrack360.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/youtrack360.com\/wp-content\/uploads\/2023\/09\/favicon.png\",\"contentUrl\":\"https:\/\/youtrack360.com\/wp-content\/uploads\/2023\/09\/favicon.png\",\"width\":512,\"height\":520,\"caption\":\"YouTrack360\"},\"image\":{\"@id\":\"https:\/\/youtrack360.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/YouTrack360\",\"https:\/\/www.youtube.com\/channel\/UCEXWz4VXkz5b0GPHejAQo3g?sub_confirmation=1\",\"https:\/\/www.instagram.com\/youtrack360\/\",\"https:\/\/www.linkedin.com\/company\/you-track-360\",\"https:\/\/www.tiktok.com\/@youtrack360\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Help - YouTrack360","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/youtrack360.com\/en\/help\/","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/youtrack360.com\/yardim\/","url":"https:\/\/youtrack360.com\/yardim\/","name":"Help - YouTrack360","isPartOf":{"@id":"https:\/\/youtrack360.com\/#website"},"datePublished":"2023-09-28T12:07:46+00:00","dateModified":"2025-09-05T20:38:37+00:00","breadcrumb":{"@id":"https:\/\/youtrack360.com\/yardim\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/youtrack360.com\/yardim\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/youtrack360.com\/yardim\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Anasayfa","item":"https:\/\/youtrack360.com\/"},{"@type":"ListItem","position":2,"name":"Yard\u0131m"}]},{"@type":"WebSite","@id":"https:\/\/youtrack360.com\/#website","url":"https:\/\/youtrack360.com\/","name":"YouTrack360","description":"Artificial Intelligence Solution for YouTube Success!","publisher":{"@id":"https:\/\/youtrack360.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/youtrack360.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/youtrack360.com\/#organization","name":"YouTrack360","url":"https:\/\/youtrack360.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/youtrack360.com\/#\/schema\/logo\/image\/","url":"https:\/\/youtrack360.com\/wp-content\/uploads\/2023\/09\/favicon.png","contentUrl":"https:\/\/youtrack360.com\/wp-content\/uploads\/2023\/09\/favicon.png","width":512,"height":520,"caption":"YouTrack360"},"image":{"@id":"https:\/\/youtrack360.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/YouTrack360","https:\/\/www.youtube.com\/channel\/UCEXWz4VXkz5b0GPHejAQo3g?sub_confirmation=1","https:\/\/www.instagram.com\/youtrack360\/","https:\/\/www.linkedin.com\/company\/you-track-360","https:\/\/www.tiktok.com\/@youtrack360"]}]}},"_links":{"self":[{"href":"https:\/\/youtrack360.com\/en\/wp-json\/wp\/v2\/pages\/21027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/youtrack360.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/youtrack360.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/youtrack360.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/youtrack360.com\/en\/wp-json\/wp\/v2\/comments?post=21027"}],"version-history":[{"count":0,"href":"https:\/\/youtrack360.com\/en\/wp-json\/wp\/v2\/pages\/21027\/revisions"}],"wp:attachment":[{"href":"https:\/\/youtrack360.com\/en\/wp-json\/wp\/v2\/media?parent=21027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}